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Do you want to return an item? Then use our return form. Through the return form we can quickly process your return shipment. Items that you want to return must be undamaged, packed in the original packaging and the seal must be intact. Some of our items cannot be returned, read more about our exceptions.
Make sure that you always state the order number when returning. If applicable, also state clearly whether an item is defective or whether you want a different size of lingerie, for example.
On the packing slip that you find in your package, there is a return label at the bottom. The return address is stated on this.